Terms of Service
Last updated 9 June 2026
1. Agreement
These terms govern your access to and use of TrackySuite. By creating an account, accepting an invitation, or using the service, you agree to these terms on behalf of yourself and, where applicable, your firm.
2. Accounts and access
You are responsible for the activity under your account and for keeping your credentials secure. Firm owners and administrators are responsible for the team members and clients they invite and for the roles they assign.
3. Acceptable use
You agree to use TrackySuite only for lawful purposes and not to attempt to access data belonging to other firms, disrupt the service, or upload malicious content. We may suspend access that puts the platform or other users at risk.
4. Subscriptions and billing
Paid plans are billed in advance on a monthly or annual cycle through our payment provider. New firms begin on a trial; when a trial or paid period lapses without an active subscription, the workspace becomes read-only until billing is restored.
Plan changes take effect at the end of the current billing cycle unless stated otherwise. Cancellation stops future renewals; access continues until the end of the paid period.
5. Your data
You retain ownership of the data your firm enters. We process it to provide the service as described in our Privacy Policy. You are responsible for the accuracy of the compliance data you record and for meeting your own statutory deadlines.
6. Availability and liability
We work to keep TrackySuite available and accurate but provide the service on an "as is" basis. TrackySuite assists with tracking compliance obligations but does not replace professional judgement, and we are not liable for missed filings or penalties arising from your use of the service, to the extent permitted by law.
7. Changes and contact
We may update these terms from time to time; material changes will be communicated through the service. For any question about these terms, contact support@trackysuite.com.